Welcome to this week’s edition of The Lime Report. We’re sharing some highlights at Limetree Labs where we are always working to keep IT fresh. This week we are deploying a multi-factor authentication system for a customer. Additionally, Chadd is creating a new Lime & Learn training for our customers: Home Cybersecurity.
Multi-factor Authentication & Home Cybersecurity
So, what’s your favorite Idaho & Utah IT services company up to this week?
- This week Chaden will be going through and continuing to ensure all of our users are able to work at home without interruption
- He will also be contacting customers to install Line of Business Applications and ensuring they can access their work servers for shared files
- Bobby will be working on converting a physical filing system to a digital system
- Dropping off and picking up equipment with mask and gloves to follow CDC guidelines to and from our users home offices (LTL is going the extra mile with this pandemic)
- He will also be doing customer meetings with Zoom to follow up on IT Service
- Chadd will be helping a customer deploy Multi-Factor authentication to increase security
- He’ll also be following up on a Phishing Awareness training
- This week Chadd will be creating training for our customers on home cybersecurity
- Caleb will be answering calls and creating tickets to free up time for Chadd and Chaden to work on tickets
- He’ll also be taking care of new PC setups and manning the office for any customers who need to pick up or drop off machines
- Ryan is doing an install of network equipment at a client site (After-hours and stocked with Lysol and wipes to abide by COVID requirements)
- Ryan will also be rolling out Veeam 10 updates to all clients and fine-tuning customer backup policies
Another big week ahead! We are energized by serving our customers and serving them well. Having our team work from home has been an interesting experiment. There are certainly upsides and downsides to being a remote team. We do miss seeing our customers in person and look forward to the day when we can see you again. Stay safe and healthy.
