Welcome to this week’s edition of The Lime Report. We’re sharing some highlights at Limetree Labs where we are always working to keep IT fresh. This week, Chadd is changing calendar share permissions across an entire company. Bobby is setting up Lime & Learn training. We offer the Lime & Learn as part of our service at NO EXTRA CHARGE. It is a highly valuable IT training for our customers’ employees.
Calendar Share Permissions, Free Training
- Chaden will be working with vendors and on Service Desk tickets this week as well as working on a phone system for one of our customers. Mom and Baby are doing good, so he’s back at it!
- Ryan is helping a client scope a migration from their Google Apps to Microsoft 365. He’s helping another client update and implement new office printers.
- Chadd is helping a customer find a new Telecom vendor after their existing one failed to meet their needs. Installing new WiFi at a satellite office and changing calendar share permissions across an entire company.
- Bobby has a project meeting this week to make sure we keep them moving forward.
- He is getting more stamps and envelopes this week. Why? And for What? Well, let me tell you. We send out a marketing brochure in the mail. It is awesome. In the brochure, we display the Escalation Ladder of Doom™. The brochure is packed full of information for anyone who is looking for IT Services or looking to switch to a new IT Service Provider. And we are so grateful for the testimonials on the back page.
- He will also be working with Seth this week to set up a schedule and content for our Lime & Learn’s. We offer the Lime & Learn as part of our service at NO EXTRA CHARGE. It is a highly valuable IT training for our customers’ employees. We cover a plethora of subjects. They are fun and a gift is given to whoever answers the question at the end. As far as I know…nobody else in our industry offers essentially free training like we do in our Lime & Learn.
- Caleb is focusing on procuring equipment for our customers this week and helping some remote users troubleshoot some equipment setup issues. He will also be lending a hand on Service Desk
- Seth has a project meeting to help progress projects and professional services. He will continue to work on scheduling, dispatching, and ticket management.
Another week, more happy customers! Let’s do this.