Over the last several years, many organizations have turned to Professional IT Services—particularly for email hosting, storage, backup & recovery, and network monitoring. Whether your internal IT department is overwhelmed with requests or you’re relying on a “pseudo IT” person on your staff—many organizations need Professional IT Services to scale and create efficiencies.
Here are 10 reasons to partner with a Professional IT Service provider:
1. Access to a Team of Technicians With Many Specialties
An advantage of working with a Professional IT Service provider is access to a team of technicians with many specialties. At Limetree Labs, each of our clients has access to a full IT Pod—dedicated to solving both your daily IT issues and your long-term IT strategy goals.
2. The Advice of Technical Consultants
Imagine having access to top Technical Consultants—all part of your Premium Monthly IT Service? Your IT Director will plan your IT Roadmap, make recommendations to keep your organization secure and efficient, and maintain a high-level IT environment for your business.
3. Off-load Mundane Tasks
Many times we see internal IT Departments bogged down by mundane everyday tasks. Partnering with Professional IT Services frees up your staff to focus on high-level IT projects. Daily IT tickets can create a hamster wheel that never allows internal IT teams to go deep.
4. Give Internal Team Access To Important Tools
As a Professional IT Service provider working for many clients, we get access to the best IT tools. Our buying power allows us to give access to our customers to important IT tools. Your internal team may be handicapped by not having access to the right tools.
5. Seamless Help Desk Ticket Escalation
Our Service Desk is a well-oiled machine of friendly agents and quick ticket turn-around times. We have a team focused solely on solving your tickets—so that you have little to no downtime and can get on with your day.
6. After-Hours and Weekend Support
Many of our customers need access to their work tools after-hours and on the weekend. In the case of an inability to work due to tech, we will work to get you or your staff up and running again. Even on a weekend.
7. Professional IT Services Manage and Monitor Back-ups
Back-ups are one of those critical elements in a business that you don’t notice until you need them. These days, many of our businesses are made up of documents, data, and IT environments. If any of those fail or are compromised, having a back-up ready is crucial to reducing downtime for your business.
8. Instant Access to a Full IT Pod Instead of Just One IT Resource
Many small to medium businesses have an internal IT resource, possibly a small team if you’re big enough. An advantage of working with a Professional IT Services is having instant access to a full IT Pod whether you have 10 employees or 500. You’ll have a full IT team from Service Desk to a Director of IT. Oh, and if dollars speak to you, you’ll also save money.
9. High-Value Staff Can Focus on High-Value Tasks
If you have an internal IT department, the last thing you want is for them to be bogged down and distracted by incoming IT tickets. Let them focus on high-value IT tasks like in-depth projects and strategy by partnering with Professional IT Services.
10. Professional IT Services Eliminate Internal Bottlenecks
Quickly scaling your internal IT department will prove unwieldy and overwhelming at best. By partnering with a Professional IT service, you’ll take those high-traffic, all-hands-on-deck moments without breaking a sweat. Limetree Labs service ebbs and flows with your needs without the headache of hiring and recruiting tech talent.
Today organizations ranging from 10-500 users are discovering the benefits of partnering with an IT Service provider. These organizations are more prepared for technology changes, business growth, and fighting off cyber attacks. They are handling the day-to-day IT issues with ease and are armed with an IT Roadmap for the future.
